A Case Clue Challenge

The Case Clue Challenge

You’re the funeral director reviewing a case file before embalming. You don’t get a full diagnosis, just clues from the chart and what you see during removal/first assessment. Your job is to connect those clues to the system involved and explain what it means for case prep and presentation.

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Step 1: Pick ONE Case File (A, B, or C)

Case A — The Bronze & Puffy Case (Endocrine)

Clues:

·        Unusual bronze discoloration most noticeable around scars/pressure points

·        General fatigue history + weight changes

·        Visible puffiness/edema

Case B — The Skin Tells the Story (Integument)

Clues:

·        Multiple lesions + areas of dryness/scales

·        A history note mentions “possible infection”

·        Family requests open casket; you notice fragile/irritated skin areas

Case C — The Swollen Nodes & Wasting (Lymphatic)

Clues:

·        Noticeable enlarged lymph nodes and/or enlarged spleen

·        History of weight loss, itching, night sweats, or fever

·        Significant fluid disruption (edema/dehydration) noted in chart

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Step 2: Your Initial Post (3 parts)

Use headings or numbers.

1) Name the system + most likely condition/process

Pick one condition/process from the chapters that best fits your case (examples: Addison’s disease / myxedema / diabetes complications; abscess).

2) Explain the “why” using 2–3 clues

Connect the clues to the condition using correct course terms.
(Example idea: endocrine disorders often involve edema/discoloration/circulatory disturbances)

3) Prep Room Plan: 2–3 decisions you’d make

Give 2–3 practical actions tied to your case (distribution/drainage strategy, chemical selection, surface embalming, odor control).
Be specific about what you’d prioritize first and why.

 A Case Clue Challenge

The Case Clue Challenge

You’re the funeral director reviewing a case file before embalming. You don’t get a full diagnosis, just clues from the chart and what you see during removal/first assessment. Your job is to connect those clues to the system involved and explain what it means for case prep and presentation.

---

Step 1: Pick ONE Case File (A, B, or C)

Case A — The Bronze & Puffy Case (Endocrine)

Clues:

·        Unusual bronze discoloration most noticeable around scars/pressure points

·        General fatigue history + weight changes

·        Visible puffiness/edema

Case B — The Skin Tells the Story (Integument)

Clues:

·        Multiple lesions + areas of dryness/scales

·        A history note mentions “possible infection”

·        Family requests open casket; you notice fragile/irritated skin areas

Case C — The Swollen Nodes & Wasting (Lymphatic)

Clues:

·        Noticeable enlarged lymph nodes and/or enlarged spleen

·        History of weight loss, itching, night sweats, or fever

·        Significant fluid disruption (edema/dehydration) noted in chart

---

Step 2: Your Initial Post (3 parts)

Use headings or numbers.

1) Name the system + most likely condition/process

Pick one condition/process from the chapters that best fits your case (examples: Addison’s disease / myxedema / diabetes complications; abscess).

2) Explain the “why” using 2–3 clues

Connect the clues to the condition using correct course terms.
(Example idea: endocrine disorders often involve edema/discoloration/circulatory disturbances)

3) Prep Room Plan: 2–3 decisions you’d make

Give 2–3 practical actions tied to your case (distribution/drainage strategy, chemical selection, surface embalming, odor control).
Be specific about what you’d prioritize first and why.

The Purpose of the Final Project

One of the biggest barriers to getting help for psychological distress and disorders is stigma –negative attitudes associated with mental illness. Stigma can lead to years of unnecessary suffering, of feeling different, misunderstood, and alone.

The purpose of this project is to lower the barrier of stigma by sharing accurate information about psychological disorders and effective treatments. You are learning a lot in this class! What perspectives on psychopathology could be shared with friends, family, co-workers, or the general public to help eliminate negative attitudes associated with mental illness?

To “Stamp out Stigma”, you will create an infographic using accurate information that can be shared with others. An infographic is a visual representation of information or data that gives an easy-to-understand overview of a topic.

This assignment will help you develop skills consistent with the three goals of this class:

• Support Well-being
• Communicate the difference between scientific and popular notions of psychopathology.
• Use critical thinking to appreciate the complexity of psychopathology as it applies to “real world” behavior.

Task

Stamp Out Stigma is your final project. It is your chance to use what you have learned to create something tangible – an infographic – that reduces stigma about mental illness. Pick something that you are interested in, even passionate about!

What You Need to Do

Step 1. Review the infographics from these credible sources listed below.

https://www.nami.org/About-Mental-Illness/Mental-Health-by-the-Numbers/Infographics-Fact-Sheetshttps://adaa.org/infographicshttps://www.mhanational.org/infographic-life-anxietyhttps://www.mhanational.org/infographic-mental-health-men

Step 2. Pick a psychological disorder or related issue (suicide, a type of psychotherapy) that you would like to make an infographic about. Decide the target audience for your infographic (e.g., a particular age, gender, ethnic or racial group, immigrants from a particular region, parents, employers, hospital staff – a general audience is fine, too).

Step 3.  Decide what the general theme of your infographic will be (e.g., How to talk to someone you think may be suicidal; Bipolar Disorder 101; Treatments for Depression; Myths about Schizophrenia) and what your take-home message(s) will be.

Step 4. Draft your infographic. The draft must be of a high-enough quality that your classmates can give meaningful feedback on it. The final version of the infographic should include the following:

1. A minimum of 6 different areas of coverage in support of the theme of your infographic (e.g., types of symptoms, myths, impact of disorder, surprising fact  . . ). See Final Project Resources (below) for suggestions on what to include on infographics.
2. A citation of source(s) used for each of the 6 areas of coverage. The citations can be from scholarly research (e.g., articles) and credible sources (e.g., National Institute of Mental Health, American Psychological Association website). The citations should be listed at the bottom of the infographic using small font so as not to distract the viewer.
3. Include real phone numbers or websites for additional resources. If you are unaware of real resources to include, you may make them up (e.g., www.exampleresourcesforstigmareduction.com ; 1-800-123-4567). The inclusion of contact information is designed to give the infographic viewer an easy next step to receive more information, follow up with services, etc.

Step 5. Turn in the final project.

Directions:

• Submit a Word document (e.g., .doc, .docx) to iCollege by 11:59pm on the date assigned.
• The Word document should include 1) your answers to the questions below and 2) the infographic. If you are unable to copy and paste your infographic to Word, you may submit the infographic as a separate .pdf or .jpeg attachment.
• Begin with the title of the project, your name, and the date.
• List each question number/letter, question, and your answer. Single-spaced is fine, with an additional space between each question.
• Your answers should be in full sentences and be free from grammar/spelling errors.

Questions to answer:

1. Explain how your infographic can “Stamp out Stigma” and why it is important to you.
2. What did you learn about yourself while working on this project?
3. In your own words, explain the research (or describe the source(s) – whichever is appropriate) you cited for each of the 6 areas you covered in the infographic. Label each area 3a, 3b, 3c, 3d, 3e, 3f and include the full citation at the end of your explanation for each area.
4. What is something that a person (or a community, an organization, or a group) could do to increase resilience in order to prevent, treat, or improve the topic you chose for your infographic?
5. Who might you show your infographic to and why?
6. What is your ‘next step’ for stamping out stigma?

Final Project ResourcesWhat to include on infographics

What is an Infographic? Examples, Templates & Design Tips

https://neilpatel.com/blog/12-infographic-tips/

How to Write Infographics: Your Complete Guide to Stellar Copy

Sample infographics

https://www.nami.org/About-Mental-Illness/Mental-Health-by-the-Numbers/Infographics-Fact-Sheets

https://adaa.org/infographics

https://www.mhanational.org/infographic-life-anxiety

https://www.mhanational.org/infographic-mental-health-men

Infographics Website

Canvahttps://www.canva.com/create/infographics/https://www.canva.com/pricing/

Easel.lyhttps://www.easel.ly/

Piktocharthttps://piktochart.com/https://piktochart.com/pricing/piktochart-packages/Venngagehttps://venngage.com/https://venngage.com/pricing/

12 Ted Talks About Mental Health

https://www.ted.com/playlists/175/the_struggle_of_mental_health

Statistics and Data Research Guide from GSU Library

http://research.library.gsu.edu/statsdata

APA Style

APA Website: https://apastyle.apa.org/PORT: http://research.library.gsu.edu/port

Criteria for Success

Not Present

Below Expectations

Meets Expectations

Exceeds Expectations

Quality of Purpose. (questions 1 and 2)

Explains how infographic can “Stamp out Stigma”, why it is important to the student, and what they learned about themselves.

10%

Not present

Does not answer each question.

Answer is superficial

Answers each question

Answer is thoughtful

‘Meets Expectations’ and

Is highly compelling or shows exceptional self-awareness

Quality of Evidence. (questions 3a-3f)

Explain the research (or describe the source(s) for each of the 6 areas you covered in the infographic

30%

Not present

Explains research/ describes sources for < 6 areas.

Superficial explanation/ description

Not in student’s own words.

Explains research/ describes sources for 6 areas.

Thoughtful explanation/ description

Described in the student’s own words.

‘Meets Expectations’ and

Displays high level critical thinking/application to topic.

Next Steps. (questions 4-6)

Explains how to increase resilience, who infographic may be shared with, and next steps for stamping out stigma

10%

Not present

Does not answer each question.

Answer is superficial

Answers each question

Answer is thoughtful

‘Meets Expectations’ and

Is highly compelling or shows exceptional self-awareness

Infographic

Quality

20%

Not present

Infographic does not appear to be designed with a topic/theme/ target audience in mind.

No take-home message

Infographic is clearly designed with a topic/ theme/target audience in mind.

Take-home message is clear

‘Meets Expectations’ and

Infographic is exceptionally well designed, high level of coherence, highly compelling, or memorable

Visual Appealing/Engaging

10%

Not present

Not visually appealing/engaging;

Formatting/grammar/spelling errors that are distracting

Visually appealing/engaging

Minimal formatting/spelling errors

“Meets Expectations” and

Grabs the viewers’ attention

Infographic contains 6 or more areas of coverage.

10%

Not present

< 6 areas of coverage.

6 areas of coverage.

6 areas of thorough and thoughtful coverage

Citations

5%

Not present

<6 citations

6 citations

Citations are visually distracting

6 citations

Citations are not visually distracting

Infographic gives resources for more information.

5%

Not present

1 resource

2 resources

>2 resources

Your papers should be approximately 1000–1500 words. Include the word count at the top of your submission. If you’re under the word count, make sure you’ve developed all parts of your paper (this is hard to do in 1500 words). If you need another page to fully develop your point, that’s OK (so long as the extra words are due to added substance, not verbosity).

All papers should have two components, one expository (where you summarize and explain a philosopher’s argument, view, examples, etc.) and another argumentative (where you defend an answer to the question I ask you, presenting one or two original arguments in support of your answer). Summaries need not be in standard form (neither do original arguments). In general, your original arguments should take up at least half of the paper; I expect you to develop one or two substantive arguments, and that takes space.

For helpful advice on how to write philosophy papers, I recommend that you consult the following:

My Guide “How to Write a Philosophy Paper”, which is posted on the course Website

Jim Pryor’s guide “How to Write a Philosophy Paper” at jimpryor.net/teaching/guidelines/writing.htmlLinks to an external site..

I also recommend that you come to TA or Professor office hours. We’re happy to talk with you about your papers. You’ll receive by far the most benefits if you come well before the deadline.

Topic

Suppose Ankit becomes so intoxicated that he cannot remember anything he thought, felt, or did from midnight until 2am.  As we saw in lecture, Locke’s theory entails that sober, post-2am Ankit is not the same person as drunk, midnight-to-2am Ankit, and this consequence, we saw, can seem quite implausible.

Locke tries to deal with this sort of worry about his view in §22 of his “Of Identity and Diversity.”  Explain and evaluate what Locke is saying in this passage. Is his response convincing? Why or why not? Argue for your answer.

The correct section 22 is the following:

But is not a man drunk and sober the same person? Why else is he punished for the fact he commits when drunk, though he is never afterwards conscious of it? Just as much the same person as a man who walks, and does other things in his sleep, is the same person, and is answerable for any mischief he shall do in it. Human laws punish both, with a justice suitable to their way of knowledge, because in these cases, they cannot distinguish certainly what is real, what counterfeit. And so the ignorance in drunkenness or sleep is not admitted as a plea. For though punishment is annexed to personality, and personality to consciousness, and the drunkard perhaps is not conscious of what he did, yet human judicatures justly punish him, because the fact is proved against him, but want of consciousness cannot be proved for him. But in the great day in which the secrets of all hearts shall be laid open, it may be reasonable to think, no one shall be made to answer for what he knows nothing of, but shall receive his doom, his conscience accusing or excusing him.

Assignment Directions:

Each student will be required to complete the term project, which is a research proposal written in APA Style. The project should have at least 8-10 pages of substance, not counting the cover and reference page. Please include a Cover Page, an abstract, and a list of references. The research proposal you write in this course will NOT be sent to the IRB for approval. This is because you will not be conducting actual research for the purpose of this class. You will, however, gain insight as to how to write a research proposal.

Each student will be required to complete a research proposal as the term project. The research proposal will include the following:

• Title page
• Abstract (100-120 words)
• Introduction
• Problem Statement
• Purpose Statement
• Hypothesis
• Literature Review and Definitions included in the research
• Research methods/design
• References
• Appendices – as needed (annotated bibliography, example consent form, example survey if used)

Please make sure that you are using the course-writing rubric to use as a checklist so that you write a solid paper.

Do not include quotes in your work. The student needs to display good critical thinking skills and not a string of quotes written by published authors. Your proposal is what is needed for a successful research project to be conducted in the future.

Do not wait until the last minute to research, write, format, and edit. Proper time management is required to turn in a quality research proposal that highlights your understanding of how to conduct scholarly research.

Your Term Project must be submitted by the end of Week 8. No late submissions will be accepted past the official end of the semester.

Submission Instructions:

• An 8–10-page Word Document (.doc), not counting the cover and reference pages.
• Must include a Cover Page, an abstract, and a list of references.
• Use at least five scholarly references in your work.
• You must use a topic that was approved by the instructor or their research proposal.
• Follow APA guidelines

Research Study Proposal Part 2 (I have enclosed Part 1 of the topic of brain injuries) In this class, you will complete a Research Study Proposal. In this hypothetical research study proposal, you will investigate a social-psychological issue of your choice. The Research Study Proposal is divided into three pieces:

• Research Study Proposal Part 1, due in week 3 • Research Study Proposal Part 2, due in week 5 • Research Study Proposal Part 3, due in week 8.

Research Study Proposal Part 2 is the literature review piece for your final proposal. This is where you will identify and discuss what is already known about your topic. You will be presenting what previous researchers have discovered, what methods they used, what variables were considered, and what demographics were used. In other words, you will be summarizing and synthesizing the current research. The literature review is also where you identify what is not known (i.e., the gap in the literature that makes your research focus important).

Requirements: Research Study Proposal Part 2 • Utilizing the topic selected for the Research Study Proposal Part 1, you are to find scholarly articles with which you will compile a literature review.

•  Article Selection o You must have at least 6 scholarly articles. o Make sure that you have scholarly articles for all variables associated with your topic.

•  Article Summary o You will need to summarize the research. o As noted above, the literature review is where you present what is currently known about your topic. Thus, you will need to provide information on research discoveries, methodologies, variables, and participants.

•  Alignment with Research o You will need to tie the research together. o You will need to indicate how the articles align with your proposed research topic. o You will need to indicate how all of the articles work together to help form your research study proposal. Structural Formatting

• The literature review should have its own introduction that clearly indicates what aspects will be covered in the literature review, as well as how the research study proposal will help fill in the gaps in the current scholarship.

• You must have at least 6 scholarly articles.

• The literature review should be at least 4 pages in length.

• The assignment must be in APA 7th edition format. • Due on Sep 8, 2024 11:55 PM

TreasureChest Case Study

Introduction:

TreasureChest is a software as a service (SaaS) treasury management company that provides treasury functionality via the web to businesses around the world.

TresureChest.com is headquartered in London, United Kingdom. Its operational offices are in Paris, France; New York, New York; San Diego, California; Tokyo, Japan; Beijing, China; and Dubai, United Arab Emirates. The company comprises 600 employees and seven consultants, and 80% of the employees and consultants are in information technology (IT). Although the company is now headquartered in London, it was managed out of Paris for 12 years. The company is 15 years old and considered to be an old start-up, or what is sometimes called a maturing scale-up.

 

The company is led by a CEO who reports to a board of directors that includes three French directors, four American directors, one German director, and one British director. The CEO has an executive management staff of eight direct reports, including an executive vice president (EVP) of sales, a senior vice president (SVP) of marketing, an SVP of client services, a chief financial officer (CFO), a chief information officer (CIO), a chief operations officer (COO), an SVP of channel sales, and an SVP of distribution. The legal and HR departments report to the CFO. The IT department used to report to a CIO, but the CIO left the company, resulting in the IT department reporting directly to the CEO. The CEO has recently hired you as the new CIO of IT. Your main responsibility is to implement innovative changes and become the direct reportee for IT instead of the CEO.

 

Company Overview:

 

TreasureChest has over 3,000 customers, ranging from small to large businesses. Each business size is determined by the definitions provided by the U.S. Small Business Administration. Small businesses account for 70% of TreasureChest’s customer base, medium businesses for 25%, and large businesses for 5%. In the last year, TreasureChest has increased its marketing and sales direction to target larger businesses and gain more customers. As a SaaS service, TreasureChest bills customers monthly for each subscription based on the number of users in the account. Each subscription takes approximately the same amount of time to set up; however, larger businesses include more registrations, or users, inside the account, which provides more revenue per account. This makes larger businesses more profitable than smaller businesses.

 

TreasureChest also offers ProServices, professional services at an additional fee for account configuration and data migration. This is a major revenue stream for

TreasureChest because most customers utilize some form of the company’s ProServices for new or existing configuration and implementation. Product sales account for approximately 62% of the total gross revenue (GR) per fiscal year, whereas ProServices accounts for 38% of the GR per fiscal year.

 

Current IT Organizational Resources:

 

Management team: CIO

•                  1 executive administrator

Vice president of Operations and Systems

•                  Senior manager of Operations

•                  Director of Systems Engineering and Networks

•                  24 full-time employees (FTEs) and 2 contractors Vice president of Software Engineering

•                  Lead developer, Minsk

•                  Lead developer, Paris

•                  82 FTEs and 4 contractors

Vice president of Product and Project Management

•                  Product manager: Cash

•                  Product manager: Risk Management

•                  Product manager: Hub Communication

•                  Product manager: Supply Chain

•                  Product manager: Fraud Management

•                  Product manager: Business Intelligence and Analytics

•                  23 FTEs

 

Company Operations:

 

TreasureChest operates a treasury management software service via a customer-facing website. The company develops and hosts its applications in four co-locations: Philadelphia, Pennsylvania; Phoenix, Arizona; Paris, France; and Singapore. Each colocation site is owned by Equinix Systems, but TreasureChest owns the processing hardware, business software, and the product applications running on them. It also has various wiring closets in each of its major offices—Paris, London, San Diego, and New York—with the Paris office running the enterprise resource planning (ERP), email, and messaging systems.

 

TreasureChest’s original hardware platform was built on non-volatile memory express (NVMe) and standardizing non-volatile memory, such as solid-state drives (SSDs), which are connected to the computer using a disk drive interface, such as Serial Advanced Technology Attachment (SATA). However, SATA is designed for older data storage devices such as hard disk drives (HDDs), limiting its data transfer speed. For processing, TreasureChest is using the Intel Core 2 Quad Processor Q6600. TreasureChest’s databases are built on a SQL standard using a variety of open-source and Microsoft versions. The operating systems for TreasureChest are not standardized and contain several versions depending on the needs of each department, including Apple Mac OS X 10.4, Ubuntu Linux 7. 04, Microsoft Windows 2000 running in Parallels Desktop at nearnative speed, and Microsoft Windows XP. The current IT Department has not been able

to keep up with the project demands of the different departments in the company, resulting in these departments creating their own shadow IT solutions. This includes OpenOffice.org, which handles both DBF and SQL style formats.

 

With the increased demands for higher functionality and reliability, TreasureChest is at a critical juncture as to whether they should continue with their hybrid SaaS operations solution (e.g., co-location data center and web service), go completely with a web service that embeds their software, or take over the operation in their premises, including networking, security, data management, and infrastructure (i.e., their own data center). The IT operations team includes 14 system analysts and system administrators, two database administrators (DBAs), and two network engineers. This team uses OnsOne Ltd, a banking network provider located in Paris. OnsOne Ltd monitors TreasureChest’s computing systems and networks from 1800h to 0700h Monday through Friday and 1800h Friday to 0700h Monday because the French Labour Law prohibits the operations team from working on weekends, 18 French national holidays, and after-business hours on weekdays (considered to be 1800h or 6:00 p.m. CET). Together with OnsOne, TreasureChest monitors and manages its SaaS systems 24/7 and attempts to achieve 99.995% uptime availability for customers to comply with customer contracts promising

99.95% availability.

 

The company’s treasury software application was first developed in 2007 and has been continually enhanced up to the present version. The condition of the application is an issue as the architecture has become monolithic. TreasureChest recognizes that the application needs rebuilding or re-architecture.

 

A growing customer base and an increase in enterprise customers have led to an escalation of demands for the SaaS service and increased reliability of the service’s functionality. TreasureChest writes its own applications software in Java and its communication protocols in Python. The company has two development centers: one in Paris, France, and one in Minsk, Belarus. However, the Paris center is agile-driven, while the Minsk one is Waterfall-oriented. The software engineering team includes all developers and testers in Minsk and Paris for a total of 82 people: 45 in Minsk and 37 in Paris. Each product engineering team is led by a technical team leader and includes several software engineers, quality assurance (QA) testers, test automation programmers, and Scrum masters. Scrum is the current agile methodology the engineering teams use. The cost of software development production in Minsk is approximately 76% lower than that of Paris, with a majority of the cost in Minsk being salaried labor. TreasureChest hires few contractors and has a policy that a contractor in place for more than one year must be hired on as a full-time equivalent (FTE), or the role itself must be converted to a FTE position.

 

The sales and marketing departments have taken it upon themselves to select Salesforce (salesforce.com) for both sales automation and customer resource management (CRM).

Both departments have separate instances of Salesforce.com with a series of custom HTML5 and Force.com applications already written for their instances. At this time, there is no connection between Salesforce.com and the company’s business services and ERP system InTrack, which runs on a server in the Paris office building. There is no formal CRM ticketing system in place; customer service is outsourced to ServiceNow, a cloud-based customer service provider. ServiceNow sends the CIO (you) a daily incident report for the last 24 hours, but the rest of TreasureChest does not see customer service tickets. The previous CIO found it challenging to understand and collaborate with the various internal executives and external business partners, which may have been why they separated from the company.

 

TreasureChest Strategic Goals:

 

Strategic Goal #1: Create a targeted revenue growth plan.

 

•        Create additional net revenue of £70 million (M) in the first year, £100M in the second year, and £140M in the third year.

TreasureChest is breaking even with a slight annual profit, but it must reach a higher sustained revenue number to avoid another round of venture capital funding.

 

Strategic Goal #2: Enhance product for larger customers.

 

•        IT and Product Development will scale to meet a 30% increase in demand by larger customers and maintain or improve the current customer service levels.

 

TreasureChest recognizes that larger customers are more profitable, but in order to service these customers, the product must be able to handle transaction loads 30% higher than the current load. The Sales Department is getting ready to concentrate on larger subscribers with more users per account.

 

Strategic Goal #3: Update the technology operational workflow.

 

•        Maintain a 24/7 follow-the-sun (FTS) monitoring capability with current staff.

•        Build out a network operation center to showcase to customers.

•        Disengage from OnsOne Ltd and establish an internal monitoring capability within TreasureChest.

 

The IT Department must revisit the operational workflow for a faster, more efficient operation. This involves examining technical operations and changes to hardware, software, operating systems, networks, and databases.

 

Strategic Goal #4: Restructure and update the organization of the IT Department.

 

•        Create a current and future headcount.

•        Produce efficiency improvements through a new organizational map.

•        Improve intracompany relationships through organizational interchanges.

•        Develop a team skill-set improvement plan that addresses the current and future demands of the company.

 

The IT department has not restructured its organization in several years, but the new operational workflow will require a newer and more efficient organizational structure to represent a fast-paced, relevant department that can meet the needs of the customer base and achieve business goals.

 

Strategic Goal #5: Improve and upgrade the business system software.

 

•        Reconstruct or replace the enterprise resource program.

•        Upgrade or replace a sales automation and customer resource management system to meet the needs of the company.

•        Update other business systems (e.g., email, messaging) to achieve efficiency, consistency, maintenance, scalability, and ease of use.

 

The current enterprise resource program system is old and not scalable for the growth the company needs. The IT department must collaborate with the sales and marketing departments to reconstruct or replace this system.

 

Issues Facing You as the CIO:

 

•        Shadow IT activities must be consolidated, such as the Salesforce implementation. You must also consider the factors that motivated other management personnel to create their own solutions to address these needs.

•        OnsOne Ltd provides a needed monitoring service, but their service is also a competitor for TreasureChest’s current customers. You must find a way to eliminate this possible threat.

•        The current application process is a combination of Waterfall (SDLC) and agile. You must develop an efficient team organization in order to establish a rapid development and deployment capability to meet the strategic goal of 16 or more releases per year.

•        The ERP system is not integrated with other business systems. You must find a way to upgrade or change the ERP or other systems to achieve interoperability.

•        TreasureChest has significant market potential that cannot be realized because the onboarding process for new customers is slow and manually intensive. You must improve the customer onboarding functionality to better support the company.

•        You are tasked with reviewing the company’s computing capability, scalability, and sustainability to make improvement changes for future growth.

•        The IT Department’s organization and operational workflow have staffing challenges. You must address these challenges with a thorough review and reorganization plan to improve the productivity and efficiency of operational and engineering workflows. The result of these actions should be improved output and service.

•        There appears to be no IT strategic plan. You are tasked with reviewing

TreasureChest’s business goals and developing an IT plan that will direct the necessary department changes for the next several years.

 

Some Final Thoughts for the CIO

 

As the CIO, you are aware the company wants to reduce FTE counts and use subscription or recurring services, shifting costs from operational expenditure (OPEX) labor to OPEX expense. This reduces European social taxes and allows the company to scale without significant labor growth. The multiple instances of Salesforce.com mean it is necessary to consolidate Salesforce automation applications and operations to focus resources and reduce costs. The ERP systems must also be able to integrate with other company business systems. You know that a CRM capability, such as a SaaS cloud service, is necessary for future growth and customer management. If you do not implement this, the marketing and sales department will create their own.

 

You must also improve internal communications reporting and introduce key performance indicators (KPIs) based on performance goals and requirements as determined by formal IT governance processes, such as ITIL and COBIT. Without these, management will lose confidence that the IT Department is achieving its business objectives. The IT Department must reduce or eliminate the cost and operational reliance on OnsOne services. This does not imply outsourcing is wrong, but the existing business relationships with OnsOne are concerning because they could be considered a competitor and a risk to TreasureChest. You know that they must rebuild the company’s monolithic application into modular program applications without disturbing the current production application. The company cannot scale with a monolithic application, nor can it focus on specific improvements in certain product areas without altering the entire application program.

 

The IT department must establish scalability of operations to support quick and simple entry into a new country or region without significant infrastructure acquisition. Scalability is the only way the company can grow organically. The IT department must also develop an operation control center showcase in one or multiple locations in order to directly monitor and manage the company’s systems. This provides an opportunity for the quality of an environment to be proudly viewed by customers and the public to positively showcase the company’s capability and expertise. You must employ and leverage agile development methodologies to increase the number of application releases and functional implementations to over 16 per year, including customized configurations for professional services. This must be quickly implemented in an iterative style with small pieces at a time, rather than in a balloon or waterfall style. You must also increase operational reliability to 99.999% for all SaaS products and services. This is vital to the company, especially in a SaaS marketplace. Lastly, you must establish a business continuity plan and a disaster recovery plan based on ITIL foundation processes to support business continuance and future strategic planning.

Prompt: Identify ways in which French and Raven’s Five Bases of Social Power are used in your organization (or in an organization with which you are familiar).
Address the bases of power individually, not just in general.
Evaluate whether or not these bases of power are used effectively or not.
Does the use of each base result in compliance, commitment, or resistance?
Requirements: Minimum of 500 words; 2 peer-reviewed or trade journal sources, in addition to your text; APA-compliant

Choose one cultural group reviewed within this course. Using Giger and Davidhizar’s Transcultural Assessment Model, perform a comprehensive assessment of how your selected cultural group’s beliefs and practices might impact healthcare decision-making, treatment adherence, your communication, your interventions, and your education to align with the patient’s cultural values and preferences.

Prescribing for Older Adults and Pregnant Women

 

After assessing and diagnosing a patient, PMHNPs must take into consideration special characteristics of the patient before determining an appropriate course of treatment. For pharmacological treatments that are not FDA-approved for a particular use or population, off-label use may be considered when the potential benefits could outweigh the risks.

In this Discussion, you will investigate a specific disorder and determine potential appropriate treatments for when it occurs in an older adult or pregnant woman.

 

 

To Prepare:

· Choose one of the two following specific populations: either pregnant women or older adults. Then, select a specific disorder from the  DSM-5-TR to use.

· Use the Walden Library to research evidence-based treatments for your selected disorder in your selected population (either older adults or pregnant women). You will need to recommend one FDA-approved drug, one non-FDA-approved “off-label” drug, and one nonpharmacological intervention for treating the disorder in that population.

 

· Recommend one FDA-approved drug, one off-label drug, and one nonpharmacological intervention for treating your chosen disorder in older adults or pregnant women.

· Explain the risk assessment you would use to inform your treatment decision making. What are the risks and benefits of the FDA-approved medicine? What are the risks and benefits of the off-label drug?

· Explain whether clinical practice guidelines exist for this disorder, and if so, use them to justify your recommendations. If not, explain what information you would need to take into consideration.

· Support your reasoning with at least three current, credible scholarly resources, one each on the FDA-approved drug, the off-label, and a nonpharmacological intervention for the disorder.